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Terms and Conditions

This website is owned and operated by Lox+Savvy (ABN 99 119 958 396). By using the website, you acknowledge that you have read and understood these terms and conditions outlined below. We reserve the right to update or modify these terms and conditions at any time without prior notice.

 

All prices are in Australian Dollars (AUD) and are inclusive of GST. All listed prices DO NOT INCLUDE postage and handling. If the order weighs more than applicable weights or is larger in dimensions, a revised postage and handling fee will be advised via email.

 

Delivery

 

Within Australia

Orders are processed within 24 hours of ordering (and if the product/merchandise is in stock), upon receipt of payment from the customer. We aim to deliver all orders within 2-3 working days, although please allow 3-7 working days delivery depending on demand and time of placing an order. Please understand as we use a third party for our deliveries, we are unable to guarantee the delivery date, as once the goods leave our premises, circumstances may arise which are outside of our control. If you require a product within a specific date please let us know and we will do our best to accommodate you (email This e-mail address is being protected from spambots. You need JavaScript enabled to view it ). Lox+Savvy does not take any responsibility for stolen or damaged goods after they have arrived at the delivery/shipping address. Lox+Savvy uses Australia Post to deliver its products throughout Australia. The postage cost is calculated during checkout.

 

Outside Australia

We are more than happy to provide delivery to countries outside of Australia, you can order through the site, and we will advise the postage cost once your order has gone through. Any extra duties, taxes or extra costs imposed by your country are your responsibility. Goods sent internationally do not incur the 10% GST, so this charge is removed (eg website price $8.50, without GST this is $7.73+freight). Depending on which country you live in, delivery fees and lead times will vary. Please contact us direct on This e-mail address is being protected from spambots. You need JavaScript enabled to view it for further information.

 

Confirmation of order

Lox+Savvy will send an email confirmation of your order once processed.

Payment information

Goods purchased through Lox+Savvy are made securely via PayPal.

Returns + Exchanges

Please choose carefully, as Lox+Savvy does not refund, exchange or provide credit for items purchased.

Product Availability + Limited Edition items

All Lox+Savvy products are produced or handmade in small runs or are of limited edition items (or ‘one off’ products). Whilst we make every effort to have stock available for our customers, there may be times when high demand exceeds our ability to fill orders. Lox+Savvy apologises if any product is out of stock. We will advise you immediately of the expected date of arrival, and/or allow you the opportunity to cancel your order, or the choice of an alternative product.

Your Information

You are responsible for maintaining the confidentiality of your account information, and you agree to accept responsibility of all activities that occur under your account. This website reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders. By placing an order, you warrant that you are over 18 years of age, and that you are providing www.loxsavvy.com.au (and www.loxsavvy.com) with accurate, truthful information and that you have the authority to place the order.

Products + Content

Any and all features, content, specifications, products and pricing and services described or depicted on this website are subject to change at any time without notice. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colours; however, the actual colour you will see will depend on your computer system and we cannot guarantee that your computer will accurately display such colours. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner.

Copyright

All images and text are copyright of Lox+Savvy,  www.loxsavvy.com.au and www.loxsavvy.com

Privacy Policy

Information collection for order fulfilment and the Lox+Savvy mailing list is used solely by Lox+Savvy and will not be shared in any way with outside parties. This information may be used for Lox+Savvy news and product specials only. If you would like to be removed from our mailing list, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it .